Dietary Supplement Substantiation with Style

FDA guidelines on supplement marketing have tightened in recent years. Marketers now need more dietary supplement substantiation than ever. This article gives tips on how to back your product claims with science.

The Natural Health Writer’s magic marketing formula: Style + Substance = Supercharged Supplement Sales.

The Natural Health Writer knows substantiation. My seven nutrient booklets (10+ million copies in print) are backed by 500+ references. Across all marketing media I’ve done, I’ve used thousands of references. I find the best sources, then I communicate them in a compliant — yet stylish — way.

As a top dietary supplement copywriter, I take a lot of pride in marketing supplements the right way. It is possible to keep claims and copywriting compelling and persuasive (and indeed, stylish) while educating the consumer and remaining respectful to the FDA and FTC.

And did you know? Amazon is increasingly looking at compliance issues as well, and flat-out banning supplement companies who do not market their products responsibly. I have a blog article on this topic if you would like to learn more: Supplement Copywriting for Amazon Compliance.

Now, let’s dig into some very basic concepts when it comes to substantiating the claims you are making about your dietary supplements.

Why is Dietary Supplement Substantiation Important?

Dietary supplement substantiation is a crucial aspect of marketing supplements in a responsible and compliant way.

Substantiation involves providing credible evidence to support the claims you make about your supplements. Failing to properly substantiate your claims can lead to warnings or even legal action from the FDA (U.S. Food and Drug Administration).

Here’s a breakdown of how to substantiate supplement claims, along with examples and red flags:

1. Identify Your Claims

Begin by clearly identifying the claims you intend to make about your supplement. These can include claims related to health benefits, nutritional content, or structure-function claims (e.g., “supports joint health” or “promotes digestive regularity”).

2. Select the Appropriate Type of Substantiation:

Depending on the nature of your claims, you will need to provide different types of substantiation. Common types include:

  • Scientific Studies: Find well-designed and controlled clinical trials or research studies.
  • Expert Opinions: Gather opinions from qualified experts in the field.
  • Traditional Use: If your claim is based on historical use, provide documentation of this traditional use.

Conduct Clinical Trials or Studies

If you are making health-related claims, conduct or discover clinical trials or studies to provide scientific evidence. Ensure that your studies are of “Gold Standard” quality: well-designed, randomized, double-blind, and placebo-controlled. Of course, conducting clinical trials can be very expensive. But more top-tier brands are doing this, and bolstering their claims (and reputation) in the process.

Example: If your supplement claims to “enhance cognitive function,” conduct a clinical trial that measures cognitive performance before and after taking the supplement.

Notes:

  • If a brand has spent thousands upon thousands of dollars to perform a clinical study on their ingredients or products, please do not steal their research. This is bad ethics and a bad practice overall. An example is using research related to a branded and patented ingredient, where your supplement is using the generic or basic form.
  • In order to strengthen a claim with substantiation, it is important that the form and dosage of the nutrient you are making claims about matches the form and dosage of the nutrient in the clinical research study you are referencing.

Obtain Expert Opinions

If you are making claims that require expert validation, seek opinions from qualified professionals in the relevant field.

Example: If your supplement claims to be endorsed by a nutritionist, ensure the nutritionist provides a statement supporting the claim based on their expertise.

Document Traditional Use

If your claim is based on historical or traditional use, provide documentation and references to support this claim. It is harder to use traditional use as substantiation for claims. However, it can help to build credibility of a supplement in the eyes of the consumer, as well as playing a key part in building the “romance” copywriting that compels your customers to buy.

Example: If your supplement claims to have been used for centuries in a particular culture for digestive health, provide historical texts or references that verify this traditional use.

Did you know? For advanced users seeking dietary supplement substantiation information from the highest authority, check out this FDA Guidance for the Industry document.

Red Flags and Risks of Improper Substantiation

Dietary supplement substantiation judge wielding gavel with a supplement bottle in front of him.

1. Lack of Scientific Evidence:

Making health claims without scientific studies or clinical trials is a significant red flag. The FDA may view these claims as unsubstantiated and misleading.

2. Overstated Claims

Exaggerating the benefits of your supplement beyond what the substantiation supports can lead to FDA warnings or enforcement actions.

3. Inadequate Expert Opinions:

If your expert opinions lack credibility or are not provided by qualified professionals, they may not be accepted as proper substantiation. Make sure you thoroughly vet your experts and verify that their credentials are legitimate.

4. Falsification or Misrepresentation:

Providing fabricated or manipulated data to support your claims is illegal and can lead to serious legal consequences. Always remember that this is perhaps the most important of the various dietary supplement guidelines: Be Truthful and Not Misleading.

5. Insufficient Labeling

Failure to properly label your supplement with the required disclaimers or information about the substantiation can result in regulatory violations. If you are making claims on your label, be sure to have a website listed on the label as well. Ideally, the website will have a product page for the supplement, and on that product page — in the interest of transparency — you will have links to the full studies or other credible websites used to substantiate your claims.

Conclusion

In summary, to market your supplements responsibly and compliantly, ensure that your claims are supported by appropriate and credible dietary supplement substantiation.

Conduct rigorous studies, seek expert opinions when necessary, and provide transparent documentation to avoid FDA warnings and legal issues.

Always prioritize the safety and well-being of your customers. Consulting with regulatory experts or legal counsel experienced in the supplement industry can also be beneficial to navigate compliance requirements effectively.

Helpful Hint: Experts suggest that the content of this post may hold the potential to help you promote your supplement marketing success. Or, simply contact me to get started on a substantiation product for your supplements.

Tour Riders

I'll have whatever Bruce is having!

Seeking celebrity nutrition news for a sales training piece, I was struck with sudden inspiration: What about “Tour Riders”? These dressing-room demands of superstars are most publicized when they are outlandish… but would any health-conscious celebrities request pre-show nutritional supplements?

After a little digging I found out some celebrity nutrition secrets, which I passed along for store associates to use as ice-breakers with customers. Click the image at right to learn which celebrities demand nutrition in their dressing rooms!

The Lesson: Love it or loathe it, the Cult of Celebrity is a powerful motivator. If a celebrity takes a nutritional supplement, gawkers will follow suit. The tricky part is connecting celebs to supplements… you’ve got to be creative in your research.

A Portrait of Jane Seymour

Jane Seymour was a great celebrity “get” for me as Editor of Energy Times.

Jane Seymour was nice. She will forever be my favorite Bond girl.

She’s always been a natural health icon. A longtime homeopathy advocate, Seymour has also addressed Congress on complementary medicine and health freedom. On top of that she has an organic garden, is involved in art therapy and women’s heart health charities… too much to list! Read the article to learn more.

Nature’s Plus, which distributes Energy Times, was releasing a colorful whole-food supplement line when this article came out. Jane Seymour enthusiastically endorsed the virtues of colorful fruits and vegetables in the interview. Damn, I’m good.

The Lesson: Look for this type of media success where celebrity, publicity, charity and natural health intersect.

Protein (R)evolution

Stay a step (or 3!) ahead of your competition.

In 2007, global sports beverage sales was $25 billion. That number is projected to increase to $87 billion in 2013.* Sports drink sales are booming… and protein powder supplements are a key reason why.

Protein supplementation has evolved to meet new demand. While dairy-based whey has historically dominated, the expanding protein market created a need for diverse protein formulas — including vegetarian protein supplements.

One SPIRU-TEIN marketing/writing campaign I worked on involved just such a vegetarian protein formula: The Tri-Part Protein Blend, derived from soy, rice, and peas.

The campaign strengthened the SPIRU-TEIN brand while elevating it above its many imitators. Since SPIRU-TEIN is over 25 years old… that’s a lot of knock-off soy/spirulina shakes. Category leaders like SPIRU-TEIN blaze new trails to maintain their competitive edge.

The Lesson: What’s different about your protein formula? Without that key differentiator, you risk losing your product in a saturated protein market.


*Global Sports Nutrition Market Topped $27.2B in 2007http://bccresearch.wordpress.com/2008/09/17/global-sports-nutrition-market-topped-272b-in-2007/, 2007.

Old(er) and in the Whey

Bicycle shorts while rollerblading: A crime against humanity

Below are links to three Nature’s Plus Spiru-Tein Whey brochures that I wrote. Clearly this is for an older crowd than the Jersey Shore demographic we discussed in an earlier post. I mean, come on… look at this guy on the rollerblades. You think a Jersey Shore type would buy a protein powder supplement from that??

Don’t scoff, though. Read and consider how the brochures target a wealthier whey demographic: Buff Boomers.

SPIRU-TEIN whey protein shake brochure – original flavors.

SPIRU-TEIN whey protein shake brochure – new flavors.

SPIRU-TEIN whey brochure for low-carb diets.

The Lesson: Whey protein powder is an agile supplement that crosses demographic boundaries. Speak to your audience — sports nutrition success will follow.

Jersey Shore Nutrition

It's so you don't end up a (total) shipwreck.

Have you seen Jersey Shore ? The characters may be muscleheads… but you gotta admit, they’ve sure got muscles. One reason why: A Jersey Shore episode doesn’t come full circle until the housemates have their morning protein shakes.

The ubiquitous Jersey Shore trend’s focus on fitness has pumped up a lucrative sports nutrition demographic: young adults, aged 17-25. The stats don’t lie: A recent study suggests that 90%+ of college-aged men would like to be more muscular.* As a result, the demand for creatine and whey protein — considered to be foundation supplements for muscle mass — has spiked higher than a blowout hairstyle. Sports nutrition fortunes can be made on the Jersey Shore boardwalk alone. All you need is spray-on tan, a blender, your protein powder… and a-whey you go.

I’ve worked on multiple sports nutrition marketing campaigns, many of which targeted the surging 17-25 “Gym Rat” demographic. One ongoing project (pictured above) involves developing training tips to help store clerks maximize sports nutrition sales.

As great as the 17-25 group may be for sports nutrition sales, another demographic might possess even greater potential…


Frederick, David. “Desiring the Muscular Ideal: Men’s Body Satisfaction in the United States, Ukraine, and Ghana.” Psychology of Men and Maculinity, Vol. 8, No. 2 (2007): 103-117